Back to Home

Customer Information

Privacy Policy

How BloomyCocoon handles the information shared with us for handmade crochet gift enquiries and orders.

Information you share

When you contact BloomyCocoon, you may share your name, email address, WhatsApp details, gift idea, customisation notes and delivery-related information.

How we use it

We use these details only to respond to enquiries, confirm handmade orders, discuss customisation, and fulfil deliveries. We do not use customer contact details to send marketing messages.

Website analytics

We use website analytics to understand overall site use and improve the browsing experience. This information does not replace the personal WhatsApp confirmation used for orders.

Questions about your information

If you have a question about information you have shared with BloomyCocoon, please contact us through our Contact page or on WhatsApp.