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Customer Information

Order Terms

The simple, personal confirmation process behind every BloomyCocoon handmade order.

Starting from prices

Displayed prices are Starting from guides and exclude delivery charges. The final quote may change based on size, colours, names, flower details, packaging and delivery.

WhatsApp confirmation

Before making begins, we confirm the design, customisation, final quote, payment, timeline and delivery details with you personally on WhatsApp.

Payment

A 50% advance is confirmed before making begins. The remaining 50% is confirmed after completion and before delivery.

Handmade production

Once making has begun, the 50% advance is non-refundable. Custom orders usually take 1–2 weeks to make, with delivery generally taking 3–5 days after production is complete.

Questions before you order? We are happy to clarify your personal quote and details on WhatsApp.

Ask on WhatsApp